Electronic Delivery Policy
At HBCOMPU LTD, we are dedicated to providing seamless and prompt electronic delivery for all digital products purchased through our website. Please review the details of our electronic delivery process below.
1 Delivery of Product Key
If you purchase a product that offers electronic delivery or download, you will receive the necessary product/license key via email on the same day your order is confirmed.
2 How Will I Receive My Product Key?
Your product key will be provided in a text format and sent to the email address you provided during checkout. It is important to ensure that the email address is accurate.
Note: Any attempt to falsify emails or engage in fraudulent activity will result in the suspension of your order and account.
3 How Quickly Will I Receive My Product Key?
Our free delivery system ensures instant and automatic allocation of your product key. Once your payment is successfully processed (subject to fraud checks), the product key will be sent to your email account.
This ensures that you receive the product key within minutes, regardless of the time of day. Please double-check that all your details are correct and also check your spam/junk folder if you do not see the email in your inbox.
4 What is a License/Product Key?
A license/product key is a unique combination of numbers and letters that activates a product.
For online and distance selling of digital services, once you receive the product via email (download), you acknowledge that you are bound by our terms and conditions and the regulations governing online distance selling of digital services. Please note that by receiving the product, you waive your 14-day right to cancel.
5 Tracking and Verification
As we offer digital products, we are unable to identify the person who redeems the code. However, we track the delivery of each product key and store important details, such as:
- The date and time the code was viewed by the customer.
- The IP address of the customer.
Rest assured, all our product keys are guaranteed and verified for authenticity.
Need Assistance?
If you have any further questions or concerns, please reach out to our customer service team:
- Email: support@hbcompu.co.uk
- Phone: [Insert Phone Number]
We are here to assist you!