Anti-Fraud Policy
At HBCOMPU LTD, we are committed to maintaining the integrity of our transactions and protecting our customers from fraud. This Anti-Fraud Policy outlines the measures we take to ensure a secure and trustworthy shopping experience.
1 Purpose
The purpose of this policy is to prevent, detect, and respond to fraudulent activities, ensuring the protection of our customers and the security of their transactions.
2 Fraud Prevention Measures
To minimize the risk of fraud, we implement the following measures:
- Verification of customer identities during transactions.
- Use of secure payment gateways with advanced fraud detection systems.
- Monitoring of suspicious activities and account behaviors.
- Encryption of sensitive customer data to ensure its confidentiality.
3 Customer Responsibilities
To help us prevent fraud, we ask our customers to:
- Provide accurate and up-to-date information during transactions.
- Maintain the confidentiality of their account credentials.
- Report any suspicious activities or unauthorized transactions immediately.
4 Reporting Fraud
If you suspect fraudulent activity related to your account or transaction, please contact us immediately:
- Email: support@hbcompu.co.uk
- Phone: [Insert Phone Number]
We will investigate all reports promptly and take appropriate actions to address and resolve the issue.
5 Consequences of Fraudulent Activities
Fraudulent activities will not be tolerated and may result in:
- Account suspension or termination.
- Cancellation of orders associated with the fraudulent activity.
- Legal action against individuals involved in fraud.
- Reporting of fraudulent transactions to relevant authorities.
6 Commitment to Secure Transactions
We are dedicated to providing a safe and secure environment for all transactions on our platform. Our team continuously evaluates and improves our security measures to protect against emerging fraud risks.
Need Assistance?
Our support team is available to help with any concerns related to fraud prevention or reporting.
Contact Support