Anti-Fraud Policy
At HBCOMPU LTD, we are committed to maintaining the integrity of our transactions and protecting our customers from fraud. This Anti-Fraud Policy outlines the measures we take to ensure a secure and trustworthy shopping experience.
1 Purpose
The purpose of this policy is to prevent, detect, and respond to fraudulent activities, ensuring the protection of our customers and the security of their transactions.
2 Fraud Prevention Measures
To minimize the risk of fraud, we implement the following measures:
- Verification of customer identities during transactions.
- Use of secure payment gateways with advanced fraud detection systems.
- Monitoring of suspicious activities and account behaviors.
- Encryption of sensitive customer data to ensure its confidentiality.
3 Customer Responsibilities
To help us prevent fraud, we ask our customers to:
- Provide accurate and up-to-date information during transactions.
- Maintain the confidentiality of their account credentials.
- Report any suspicious activities or unauthorized transactions immediately.
4 Reporting Fraud
If you suspect fraudulent activity related to your account or transaction, please contact us immediately:
- Email: support@hbcompu.co.uk
- Phone: [Insert Phone Number]
We will investigate all reports promptly and take appropriate actions to address and resolve the issue.
5 Consequences of Fraudulent Activities
Fraudulent activities will not be tolerated and may result in:
- Account suspension or termination.
- Cancellation of orders associated with the fraudulent activity.
- Legal action against individuals involved in fraud.
- Reporting of fraudulent transactions to relevant authorities.
6 Commitment to Secure Transactions
We are dedicated to providing a safe and secure environment for all transactions on our platform. Our team continuously evaluates and improves our security measures to protect against emerging fraud risks.