Privacy Policy

Effective Date: 21/12/2024

At HBCOMPU LTD, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website (https://www.hbcompu.com) and services.

1 Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, billing and shipping address, phone number, and payment information.
  • Account Information: Login credentials, preferences, and order history.
  • Usage Data: IP address, browser type, device information, and browsing behavior on our site.
  • Cookies: Information stored on your device to improve your experience on our website.

2 How We Use Your Information

Your information is used for the following purposes:

  • To process and fulfill your orders.
  • To provide customer support and respond to inquiries.
  • To send updates, promotional offers, and newsletters (with your consent).
  • To improve our website and services based on user feedback and usage patterns.
  • To comply with legal obligations and protect against fraudulent activities.

3 Sharing Your Information

We do not sell or rent your personal information. However, we may share it with trusted third parties for the following purposes:

  • Service Providers: Payment processors, delivery partners, and IT support services.
  • Legal Compliance: To comply with applicable laws or respond to lawful requests from government authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4 Protecting Your Information

We implement the following measures to protect your personal data:

  • Data encryption and secure servers for storing sensitive information.
  • Regular monitoring and updating of our security systems.
  • Restricted access to your personal data to authorized personnel only.

5 Your Rights

You have the following rights regarding your personal information:

  • Access, update, or delete your personal information.
  • Opt-out of marketing communications at any time.
  • Request a copy of the data we hold about you.
  • Complain to a data protection authority if you believe your rights have been violated.

6 Retention of Data

We retain your personal information for as long as necessary to:

  • Provide the services you requested.
  • Comply with legal obligations and resolve disputes.
  • Enforce our policies and agreements.

Once no longer required, we securely delete or anonymize your data.

7 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences in your browser settings.

8 Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the "Effective Date" will be revised accordingly.

Need Assistance?

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Email: support@hbcompu.co.uk
  • Mailing Address: HBCOMPU LTD, 3rd Floor, 86-90 Paul Street, London, United Kingdom
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